Application for Payment Relief

Please complete the application form below:



NOTE: The completion of this application form does not mean it will be automatically approved.
Once received, your application will be reviewed, and you will be notified of the outcome.
Once approved, an acknowledgement of debt will be sent to you to formalise the agreement.

For any assistance or queries:

Please contact us on 087 223 0000 press 8 for COVID-19 payment relief applications.

Nature of Arrangement

You will be required to upload the following supporting documents with this application (see bottom of this form):

  1. A copy of your ID/Passport
  2. Employer Letter confirming your declaration. (If self-employed, own declaration.)

Note: If these documents are not attached, your application can not be considered.

Due to my inability to meet my payment obligation as declared above, I wish to apply to make a payment arrangement relating to:

Details of property relating to this application

Details of the person applying for relief:

If Passport: Enter number first then A-Z digits. i.e. 9999999990000-GBR

My Relief Request

Consent Details

Required File Uploads

NOTE: (If the required documents are not attached to this online form your application can not be considered)

Please note:

After you click Send Message please be patient while the form is submitting.

You will receive a summary email of your application. Should you not see it in your inbox, please check your spam folder.

Details of the National State of Disaster

Date of Declaration of National State of Disaster:
15 March 2020

It is specially noted that, in terms of section 27 (5) of the Disaster Management Act 57 of 2002,
that a National State of Disaster can be terminated in the following manner:

A National State of Disaster:

  1. Lapses three (3) months after it has been declared; or
  2. May be terminated by the Minister by notice in the Gazette before it lapses in terms of paragraph (1); and
  3. May be extended by the Minister by notice in the Gazette for 1 (one) month at a time before it lapses in terms of paragraph (1) or any existing extension in place is due to expire.