Insurance

With over 40 years’ combined experience, our in-house insurance brokerage division is well able to offer you competitive premiums and excellent Community Scheme Products

Brokerage Division

Our in-house brokerage division is registered with the Financial Sector Conduct Authority (FSP no: 1234), as per Financial Advisory and Intermediary Services Act, 2002 (Act no.37 of 2002).

Specialisation

We have a combined 40 years’ experience in the insurance industry and specialise in all Community Schemes, Sectional Title Property Insurance, Share Blocks and Homeowners Associations.

Mandates

Mandates are held with various specialised insurers, whose policies are structured around community schemes. With these mandates we are able to offer competitive premiums and excellent products.

The Policy

The policy documents should be read thoroughly to ensure that the cover provided meets the requirements of the scheme and that the information reflected is correct.

Always pay attention to and ensure understanding of the terms and conditions, memorandums, endorsements, warranties, notes, exceptions, exclusions of the policy and the excess payments which are applicable in the event of a claim.

Claims Facilitation

Each scheme has a dedicated claims assistant who in the event of a claim will facilitate the entire claim process and will assist the owner/scheme with:

  • Registration of the claim
  • Appointment of the contractors
  • Authorise the repairs
  • Conclude and finalise the claim

Your Responsibility

It is the responsibility of the owner/Body corporate to:

  • Immediately report a loss when it has occurred or within a reasonable period or usually within 30 days of the loss.
  • One is required to take all reasonable precautions to prevent a loss or to minimise the damage.
  • Application of average in the event of a claim
  • Do contact us immediately upon the happening of a loss – should this occur after hours and it is necessary to appoint a contractor for emergency repairs.
  • Please do remember the policy limits.

Important to Note

Our Property Management professionals manage and coordinate the administrative operations, financial control, and maintenance of properties, providing expert guidance to committee members and owners – taking away the hassle, stress, and risk to future investors within a building.

Replacement Values

In determining the replacement values, it is imperative that consideration be given to different types of structures, infrastructure and the replacements values of each for example:

Nunits
Ngarages, storerooms
Nworkers quarters
Nsport and recreational structures
Nswimming pools
Npaving, street lights
Nboundary walls
Ndrainage,
Nsub-stations

Property Evaluation

It is the responsibility of the Body Corporate and owners to determine the replacement costs of the units including all common property and to ensure that the complex is adequately insured.

Remember, additional costs such as professional fees, VAT, demolition, debris removal must also be included in the calculation to ensure accuracy of the insured values.

Additional Costs

How do Improvements, Maintenance, Disclaimers, Limited Subsidence Cover, Structures, Risk Alterations, Contractors On Site, Fire Fighting Equipment affect my insurance cover?

How do I calculate the average? 

Need Assistance, Quotation or More Information?

Please complete the form below and submit. We will make contact with you shortly.

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Insurance Contact Form

Should you be interested in a quotation, please make your selection here:

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Compliments & Accolades
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Residential Communities

Ek wil net graag van die geleentheid gebruik om jul te komplimenteer rakende een van jul personeellede: Melissa du Plessis. Melissa lewer uitstaande gehalte werk. Sy's altyd vriendelik en stap waarlik die extra myl om iemand te probeer help. Dis mense soos sy wat sommer 'n dag ophelder.

 – Jeanette Malan

15 July 2019

Utilities

 I would like to compliment one of your employees: His name is Piet Ndlovu. On the 30th of May I occupied my new home.
Only to find that nobody was willing to assist with the electricity because the lawyer told me that it was a pre-paid Electricity but later, I found out that is not the case. I called your offices. Piet Ndlovu assisted me in a very professional manner. The next day I received my prepaid box and everything was sorted. These day’s people like him are very scarce. So thank you for all the assistance.  

 – Susan Mavimbela

18 June 2019

Residential Communities

“Thanks for assisting so quickly with this - our Security system is now optimum! Thanks for contributing to our proud record of two years break-in free; hope I don't jinx it!

I absolutely enjoy having a support team like the one we have. . .

Thought to acknowledge that!”

 – Credo

14 June 2019

Residential Communities

Sonja, Trisha Van die Vineyard Village trustees en eienaars wil ons net vir julle baie dankie se vir die goeie diens wat ons van julle af kry. Ons waardeer dit opreg. Sonja ek wou nog vir jou en Trisha dankie se aan die einde van die vergadering.

 – Jacques Pienaar

23 May 2019

Utilities

More Brenda, Ek het dit ontvang baie dankie vir jou moeite en uitstekende diens. Ek waardeer dit.

 – Ingrid

23 May 2019

Utilities

Thank you so much for your swift response Suzette, I appreciate all your efforts. You’re a star. You don’t just listen but take action and consider clients feelings.

 – Claudia Aishida

2 April 2019

Residential Communities

Sjoe baie dankie hierdie is nou lekker bederf!!! Het nogals my lêer gedagboek om volgende week weer te vra. Wil jy nie maar by al die Body Corporates gaan werk nie?

 – Lydia van Dyk

Weavind & Weavind Attorneys, Notaries and Conveyancers

28 March 2019

Residential Communities

Baie dankie daarvoor. Aan die einde van die pad wat ek met Pro admin saamgeloop het is ek dankbaar dat daar altyd 'n vriendelike reaksie op verskeie versoeke was. Dra asseblief. my waardering aan ander personeellede oor.

 – John Boje

2 Aug 2019

Residential Communities

Good day, I am thankful and glad today to be working with you good people from Pro Admin. You are the best. We used to struggle a lot with our former agency. Your cooperation is highly appreciated. With thanks.

 – Lynah Msiza

5 Aug 2019

Utilities:

Good morning Thinyane, Thank you for excellent customer service. You have good manners and highly skilled in resolving queries timeously. I was stressed about not having electricity but you were the calm voice who assured me of a solution. I sincerely hope Pro Admin values you as an employee and please forward this to your manager. God bless you, keep up the great work.

 – Reshma

27 Aug 2019

ProAdmin Sectional Title

Thank you to portfolio manager André Craucamp and portfolio administrator Liezel Botha. Your assistance and advice have been greatly appreciated.

1 Nov 2019

 

ProAdmin Sectional Title

To the managing agent's new team assigned to Mont Serrat, Talisha Oosthuizen and Annalize Groenewald, a very big thank you in your support and in making sure things run smoothly behind the scenes. I know that things are not always easy, but you have managed to assit us quite comfortably in the various challenges we have had. We look forward to working with you again in the new financial year.

8 Nov 2019

 

Centurion (Head Office)

Central Office Park
257 Jean Avenue, Centurion

Northcliff

Northcliff
Suite 301B Misa Park
15 Catherine Ave
Northcliff
Johannesburg

Sunnyside

Sunnyside
492 Spuystreet
Sunnyside
Pretoria

Annlin

Annlin
7 Dorethea Street
Annlin
Pretoria North

Our Branches

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Centurion (Hq)

Central Office Park
257 Jean Avenue, Centurion

Tel: 087 223 0000
Fax: 012 344 3741

Northcliff

Suite 301B Misa Park
15 Catherine Ave, Northcliff

Tel: 087 223 0000
Fax: 012 344 3741

Sunnyside

492 Spuy Street
Sunnyside
Pretoria

Tel: 087 223 0000
Fax: 012 344 3741

Annlin

7 Dorethea Street
Annlin
Pretoria North

Tel: 087 223 0000
Fax: 012 344 3741