Insurance

With over 40 years’ combined experience, our in-house insurance brokerage division is well able to offer you competitive premiums and excellent Community Scheme Products

Brokerage Division

Our in-house brokerage division is registered with the Financial Sector Conduct Authority (FSP no: 1234), as per Financial Advisory and Intermediary Services Act, 2002 (Act no.37 of 2002).

Specialisation

We have a combined 40 years’ experience in the insurance industry and specialise in all Community Schemes, Sectional Title Property Insurance, Share Blocks and Homeowners Associations.

Mandates

Mandates are held with various specialised insurers, whose policies are structured around community schemes. With these mandates we are able to offer competitive premiums and excellent products.

The Policy

The policy documents should be read thoroughly to ensure that the cover provided meets the requirements of the scheme and that the information reflected is correct.

Always pay attention to and ensure understanding of the terms and conditions, memorandums, endorsements, warranties, notes, exceptions, exclusions of the policy and the excess payments which are applicable in the event of a claim.

Claims Facilitation

Each scheme has a dedicated claims assistant who in the event of a claim will facilitate the entire claim process and will assist the owner/scheme with:

  • Registration of the claim
  • Appointment of the contractors
  • Authorise the repairs
  • Conclude and finalise the claim

Your Responsibility

It is the responsibility of the owner/Body corporate to:

  • Immediately report a loss when it has occurred or within a reasonable period or usually within 30 days of the loss.
  • One is required to take all reasonable precautions to prevent a loss or to minimise the damage.
  • Application of average in the event of a claim
  • Do contact us immediately upon the happening of a loss – should this occur after hours and it is necessary to appoint a contractor for emergency repairs.
  • Please do remember the policy limits.

Important to Note

Our Property Management professionals manage and coordinate the administrative operations, financial control, and maintenance of properties, providing expert guidance to committee members and owners – taking away the hassle, stress, and risk to future investors within a building.

Replacement Values

In determining the replacement values, it is imperative that consideration be given to different types of structures, infrastructure and the replacements values of each for example:

Nunits
Ngarages, storerooms
Nworkers quarters
Nsport and recreational structures
Nswimming pools
Npaving, street lights
Nboundary walls
Ndrainage,
Nsub-stations

Property Evaluation

It is the responsibility of the Body Corporate and owners to determine the replacement costs of the units including all common property and to ensure that the complex is adequately insured.

Remember, additional costs such as professional fees, VAT, demolition, debris removal must also be included in the calculation to ensure accuracy of the insured values.

Additional Costs

How do Improvements, Maintenance, Disclaimers, Limited Subsidence Cover, Structures, Risk Alterations, Contractors On Site, Fire Fighting Equipment affect my insurance cover?

How do I calculate the average? 

Need Assistance or More Information?

Please complete the form below and submit. We will make contact with you shortly.

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Insurance Contact Form

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Compliments & Accolades
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Residential Communities

Dear Cathy, Thank you very much.  I have never, never, never gotten such prompt and accurate help from Pro Admin, and I am very grateful to you for it. Thank you again.

 – Frankie Alessio

23 May 2018

Rentals

Dear Lize, hope you well. Based on the below trail mail and my previous engagements with the team managing my portfolio over the years; I wish to hereby request that the management of my portfolio be kindly placed under the dedicated hands of Cielie. Cielie understands client engagement, and has a methodical approach in the manner of her engagements. She is a driven individual and tangible actions are achieved when she is called on. I am aware my request is not a normal run of your business request; I still plead to you for consider favourably. Please feel free to call on me for any further discussion in this regards.

 –Artish Manohar

Vice President, Third Party Supplier Services Management | Absa RBB RGC | 25 May 2018

23 May 2018

Utilities

Massiewe dankie aan Suzette Nel: Na vanoggend se telefoon oproep met jou wil ek jou net weereens bedank vir jou vriendelike diens en jou bereidwilligheid om my te kon help. Toe ek skakel het die dame wat my deurgesit het aan my genoem dat jy die kantoor alleen beman aangesien almal uit is met meterlesings. Ek kan net dink hoe moeilik dit moet wees om alleen die kantoor te moet beman en al die navrae te hanteer op een slag en steeds was jy so geduldig en vriendelik en het my dadelik gehelp. Jy is wonderlik en dis werklik aangenaam om met jou te werk.  Baie baie dankie hiervoor. Ek waardeer jou hulp opreg. Ek hoop het ’n wonderlike dag.

 –Ijeanni Koorsen

Landlord

30 May 2018

Residential Communities

An extract from the Nama Rima Trustee Report Aug 2018: 'On behalf of the trustees we wish to thank Mr Ferdi Visser, our Portfolio Manager and Ms Nikkie Mulder for their invaluable contribution in running the affairs of Nama Rima. Mr Visser is especially thanked for his financial and maintenanc eexperience as well as his knowledge of the Sectional Title Act'

 – Nama Rima Trustees

Aug 2018

Utilities

Hi Lucia Nkgabutle,
Thank you very much for your response and the wonderful phone call discussion we had over my account.
Your calmness managed to calm me down (I was extremely furious with Pro Admin for their creative accounting in relation with my account) but your approach and humbleness broke down my fury - thank you and keep it up. One wishes you could be the one to deal with all the time in that company. I have received the statement you just sent - thank you. I will go through it and contact you again should further information be required. Have a lovely day. Regards,

 – Khumoetsile Gaesale

2 Oct 2018

Centurion (Head Office)

Central Office Park
257 Jean Avenue, Centurion

Northcliff

Northcliff
Suite 301B Misa Park
15 Catherine Ave
Northcliff
Johannesburg

Sunnyside

Sunnyside
492 Spuystreet
Sunnyside
Pretoria

Annlin

Annlin
7 Dorethea Street
Annlin
Pretoria North

Our Branches

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Centurion (Hq)

Central Office Park
257 Jean Avenue, Centurion

Tel: 0861 36 44 44
Fax: 012 344 3741

Northcliff

Suite 301B Misa Park
15 Catherine Ave, Northcliff

Tel: 0861 36 44 44
Fax: 012 344 3741

Sunnyside

492 Spuystreet
Sunnyside
Pretoria

Tel: 0861 36 44 44
Fax: 012 344 3741

Annlin

7 Dorethea Street
Annlin
Pretoria North

Tel: 0861 36 44 44
Fax: 012 344 3741