Brokerage Division

Our in-house brokerage division is registered with the Financial Sector Conduct Authority (FSP no: 1234), as per Financial Advisory and Intermediary Services Act, 2002 (Act no.37 of 2002).

Specialisation

We have a combined 40 years’ experience in the insurance industry and specialise in all Community Schemes, Sectional Title Property Insurance, Share Blocks and Homeowners Associations.

Mandates

Mandates are held with various specialised insurers, whose policies are structured around community schemes. With these mandates we are able to offer competitive premiums and excellent products.

The Policy

The policy documents should be read thoroughly to ensure that the cover provided meets the requirements of the scheme and that the information reflected is correct.

Always pay attention to and ensure understanding of the terms and conditions, memorandums, endorsements, warranties, notes, exceptions, exclusions of the policy and the excess payments which are applicable in the event of a claim.

Claims Facilitation

Each scheme has a dedicated claims assistant who in the event of a claim will facilitate the entire claim process and will assist the owner/scheme with:

  • Registration of the claim
  • Appointment of the contractors
  • Authorise the repairs
  • Conclude and finalise the claim

Your Responsibility

It is the responsibility of the owner/Body corporate to:

  • Immediately report a loss when it has occurred or within a reasonable period or usually within 30 days of the loss.
  • One is required to take all reasonable precautions to prevent a loss or to minimise the damage.
  • Application of average in the event of a claim
  • Do contact us immediately upon the happening of a loss – should this occur after hours and it is necessary to appoint a contractor for emergency repairs.
  • Please do remember the policy limits.

Important to Note

Our Property Management professionals manage and coordinate the administrative operations, financial control, and maintenance of properties, providing expert guidance to committee members and owners – taking away the hassle, stress, and risk to future investors within a building.

Replacement Values

In determining the replacement values, it is imperative that consideration be given to different types of structures, infrastructure and the replacements values of each for example:

Nunits
Ngarages, storerooms
Nworkers quarters
Nsport and recreational structures
Nswimming pools
Npaving, street lights
Nboundary walls
Ndrainage,
Nsub-stations

Property Evaluation

It is the responsibility of the Body Corporate and owners to determine the replacement costs of the units including all common property and to ensure that the complex is adequately insured.

Remember, additional costs such as professional fees, VAT, demolition, debris removal must also be included in the calculation to ensure accuracy of the insured values.

Additional Costs

How do Improvements, Maintenance, Disclaimers, Limited Subsidence Cover, Structures, Risk Alterations, Contractors On Site, Fire Fighting Equipment affect my insurance cover?

Need Assistance?

Please complete the form below and submit. 

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Insurance Contact Form

Should you be interested in a quotation, please make your selection here:

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Compliments & Accolades
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Sectional Title Schemes

Pro Admin was retained as our Managing Agent during the past financial year, and we have been extremely impressed by their service delivery.

Disselboompark BC

30 May 2025

Sectional Title Schemes

Baie dankie vir jou uitstekende leiding en verduidelikings aan die eienaars by Nelmar se Algemene Jaarvergadering.

Ek ervaar dat die meeste eienaars nou die belangrikste aspekte tov Deeltitelskemas begin verstaan en aanvaar, aangesien die feite en moontlikhede van veranderings gestaaf word in terme van die Deeltitel Wetgewing en die Reëls.

Nelmar BC

29 May 2025

Sectional Title Schemes

We would like to commend you on the amazing management of Lanzerac complex as a whole. The initiative you take to ensure that the complex is always up to standard is truly incredible.

Lanzerac complex

7 May 2025

Sectional Title Schemes

Exceptional service for our portfolio manager. Since this man started with us. He has done a great job. We have managed under him to paint our building, replace broken windows and of many more small jobs. We at Villa Palms would like to appreciate this work. Well done and continue doing an amazing job.

Villa Palms BC

17 Jan 2025

Sectional Title Schemes

Thank you so much for the incredible work you have done for our community during the short time you were assigned to us. Your experience, professionalism, and demeanor are truly remarkable. Your level of expertise is highly commendable.

Derby Ranch HOA

28 Jan 2025

Sectional Title Schemes

I also would like to take this opportunity to express my sincere appreciation to Pro Admin — by far the best portfolio manager and administrator I have ever worked with. Their professionalism, responsiveness, and dedication to excellence are unmatched.

They consistently deliver fast and efficient service, addressing every concern with great care and thoroughness. Their proactive approach and willingness to go above and beyond truly set them apart, ensuring the smooth and effective management of our sectional title.

It’s a privilege to work with such capable individuals, and I am grateful for the exceptional service they provide. Thank you, Po Admin, for making such a positive impact!

Lanzerac BC

13 Jan 2025

Utilities

I would just like to say on behalf of us at Swallowsden, thank you and your team's efforts and thank you for a successful upgrade. Here's to many more years of good trade!

Swallowsden BC

19 Dec 2024

Sectional Title Schemes

On behalf of The Trustees of Watentpark Complex, The Owners, and the Residents - we would All like to thank you - for all your assistance, patience, and guidance throughout the year. It was a year full of many turbulent waters as well as some sad losses, but we managed with all your assistance and guidance - to rise above those issues. Thank you for all your support and guidance. We really do appreciate it.

Watentpark BC

13 Dec 2024

Sectional Title Schemes

We at Waterkloof Crest would like to take the opportunity to voice our appreciation for all you do.

Waterkloof Crest BC

11 Dec 2024

Sectional Title Schemes

Thank you again for the preparations that went into last night's meeting and for taking point - we appreciate all the efforts.

Ireland Heights BC

4 Dec 2024

Sectional Title Schemes

Dankie vir jou professionele diens te alle tye.

Hatfield Close BC

13 Nov 2024

Sectional Title Schemes

I would like to take this opportunity to thank you on behalf of the Trustees for all the hard work you have done for us as well as the dedication you have shown for making our lives easier. This was the first time in the last 5 years that there were no queries on the audited statements! Congratulations and please thank your accounts department as well.

De Montille BC

30 Sep 2024

Sectional Title Schemes

I just wanted to take a minute and appreciate you and your team - I work with quite a few managing agents, and I have to congratulate you. The service, support and advice are amazing! Well done!

The Stables

25 Sep 2024

Sectional Title Schemes

Big thanks to Proadmin, for all their hard work throughout the year. They really are working very well with the Trustees to ensure the best decisions are made and assist with answering all questions and communications have been great. They are also communicating great with owners as well when queries arise. We really note their professionalism and conduct are exceptional. We are particularly very pleased with the proposed budget for the upcoming year.

San Eugenio BC

12 Sep 2024

Sectional Title Schemes

Pro Admin was retained as our Managing Agent during the past financial year, and we have been extremely impressed by their service delivery. In addition to offering us a discount on their management fees for the past financial year, the team made significant improvements in their service delivery and communication.

Thornlands BC

10 Sep 2024

Sectional Title Schemes

Thank you for attending to our queries and responding to our concerns efficiently. The efforts are noted and appreciated.

Camara BC

11 Sep 2024

Sectional Title Schemes

On behalf of the Trustees, I want to thank you for the way you conducted the meeting. You kept your presence of mind during some difficult questions and thank you also for your patience with a longer than expected meeting.

Neuway

9 Sep 2024

Sectional Title Schemes

I admire how quickly you work... Already! ? Wow...

5 Sep 2024

Sectional Title Schemes

Van my kant en almal wat gisteraand teenwoordig was by die AGM wil ons net baie baie dankie sê vir als wat hoogs profesioneel aangebied was en als mooi verduidelik het op die vrae. Ons het positiewe reaksies gehad en saam besluite ook gemaak.

Natasja BC

7 Aug 2024

Sectional Title Schemes

I appreciate your patience in facilitating the meeting with the utmost professionalism and an attempt to be progressive and ensure everything is covered and we conclude timeously.

Salamanca

26 June 2024

Sectional Title Schemes

As a new client, we appreciate the breath of fresh air that Pro Admin has brought.

Meerendal BC

25 June 2024

Sectional Title Schemes

I wish to thank you, for all your understanding and assistance today. I phoned you early this morning and as I submit this email, work has since been completed and provisional payment has been made. That is great service!!!

Great Service

21 June 2024

Sectional Title Schemes

Baie dankie vir effektiewe administrasie en kommunikasie, goeie diens is kosbaar.

Corner@Bond

12 June 2024

Sectional Title Schemes

Thank you so much, I am so humbled by your reaction, and every time I suggest or write to your office you always respond positively & that alone makes me respect you.

Villa Mia

22 May 2024

Sectional Title Schemes

Ek wil net vir julle bedank vir die spoedige hantering van my faktuur. Julle het ook my bankbesonderhede laat verander binne die tydperk wat julle gesê het dit sou neem. Julle was altyd vriendelik, professioneel en behulpsaam. As gevolg van my ervaring met julle kon Pro Admin opreg trots wees op julle.

Spoedige Hanteering

13 May 2024

Sectional Title Schemes

We appreciate that you and your team came out for the meet and greet. Please extend a thank you to them from us. We are feeling a lot more assured and positive that we made the right choice.

Poplar Place BC

6 May 2024

Sectional Title Schemes

Thank you for your efforts in arranging the AGM, and thanks for guiding us through the meeting. By all accounts a well-organized and professionally run AGM.

Forest Green

18 April 2024

Sectional Title Schemes

God bless and thanks for always being a great Manager on my account. I've never struggled with assistance from you or even a late response God bless you for always being able to assist with even the littlest complaints, inquiries, or requests.

Great Manager

5 April 2024

Sectional Title Schemes

We had a Trustee meeting on 29 February 2024. I gave feedback to the meeting regarding the arrear levies for January 2024 which amounted to less than R500.00. The Board of Trustees has asked me to thank you and your staff for doing an excellent job all around, especially with the arrear levies. Thank you once again.

Excellent job all around

6 March 2024

Sectional Title Schemes

Baie dankie vir die goeie wense. ek waardeer. Graag wil ek julle bedank vir die uiters bekwame wyse waarop sy n moeilike situasie gisteraand help bestuur het, en die wyse waarop sy my as voorsitter bygestaan het. Ons voel gerus met haar as ons bystand by Pro Admin.

Edenpark BC

1 Feb 2024

Sectional Title Schemes

God bless and thanks for always being a great Manager on my account. I've never struggled with assistance from you or even a late response God bless you for always being able to assist with even the littlest complaints, enquiries or requests.

Lotus Rocks

17 April 2024

Rentals

Pro Admin Rental staff, you are amazing and professional, keep it up.

I had a wonderful experience with Pro Admin Rentals (Pty) Ltd in their Kirstenbosch Flats, Arcadia, Pretoria. Their service is excellent. The staff was amazing, delightful, and eager to help including their caretaker. I got my refund for deposit in record time.

I highly recommend Pro Admin Rentals (Pty) Ltd to anyone looking for a place to rent in Pretoria.

Kirstenbosch Flats, Arcadia

13 Oct 2023

Rentals

Thank you all for your prompt assistance. This is the more reason I remain with Pro Admin and highly recommend your services to my friends.

 

13 Oct 2023

Rentals

I am satisfied that you are managing this situation with the support of your manager and in line with the guidelines form Pro Admin.

Thank you very much for you hard work.

 

13 Oct 2023

Sectional Title Schemes

Thank you for the excellent administration you are now providing. It makes my workload easier!

 

13 Oct 2023

Sectional Title Schemes

Dankie dat jul ons so mooi help tot dus ver, ek's super impressed met Pro Admin. Nie gewoond aan sulke goeie response tyd en diens nie. Ons is self in die service industry, so weet hoe dit moet wees. So waardeer jul regtig baie!

 

13 Oct 2023

Sectional Title Schemes

On behalf of Brinks Body Corporate and the new Trustees we would like to thank you for a well-managed online AGM yesterday. The agenda and circumstances of the meeting were very challenging (important agenda items and one very disruptive owner).

Throughout the meeting you acted professionally and ensured that the meeting was run to completion, having achieved the desired outcomes. We also wish to complement Pro Admin on the implementation of MRI Property Management online portal which provides useful - up to date, information to the Trustees at all times, assisting with good financial management of the Brinks Body Corporate.

Brinks Body Corporate

13 Oct 2023

Sectional Title Schemes

Baie dankie dat ek altyd op jou knoppie kan druk - jy is altyd telefonies beskikbaar en reageer blitsig op my navrae. Dan is jy ook altyd baie vriendelik en behulpsaam

Riette

13 Feb 2023

Sectional Title Schemes

Thank you for the opportunity to meet with you this morning. Thank you for your insight and guidance, already - I do believe that as a complex – and us as trustees will greatly benefit from your knowledge, experience and guidance. We look forward to traveling this road with you.

Christelle

8 Feb 2023

Sectional Title Schemes

Dankie vir julle goeie werk!

Karel

3 Feb 2023

Sectional Title Schemes

I would like to thank you in my personal capacity for the professional and the efficient way you execute your task as Portfolio Manager. Much appreciated.

Louis

28 Jan 2023

Sectional Title Schemes

A very good day to you. Thank you very much, I have received the statement.
PS: I did not expect you to respond so quickly. I am very impressed and I appreciate the excellent service.

Magdeline

27 Jan 2023

Sectional Title Schemes

Dankie dat jy so mooi omsien na ons belange, ons waardeer jou.

Alta

27 Jan 2023

Sectional Title Schemes

Thank you so much for this report. Thank you for all your excellent stewardship and oversight 🌟

Africa

26 Jan 2023

Sectional Title Schemes

Thank you ladies, for the incredible assistance and support. We are moving forward and are making progress.

Jenge

25 Jan 2023

Sectional Title Schemes

Jammer ek vra jou alles... jou diens is so goed aan my... en dan voel ek goed teenoor jou ook...
Baie dankie vir jou altyd vriendelikheid en hulp teenoor my.

Joey

25 Jan 2023

Sectional Title Schemes

Its great to have active team players. Keep it up guys.

Dawn

12 Jan 2023

Sectional Title Schemes

Thank you so much for the follow-up communication and the documents provided. We welcome you, and we as new Trustees are looking forward to working with you in 2023. Our sincere thanks to the professional service and support we have received from Pro Admin in 2022. Your generous support and availability to respond to all our queries has significantly eased the burden of our role as trustees.

Daniel

15 Dec 2022

Property Rentals

Ek is alreeds vanaf 2004 deur Pro Admin bedien en het en kry nog steeds goeie diens van julle by 'n verskeidenheid van my verhuurde eiendomme.

Jimmy du Preez

5 Dec 2022

Sectional Title Schemes

You are a super star! I worked with you at Pro Admin for a while, and you are very dedicated and caring.

Willem

30 Nov 2022

Sectional Title Schemes - Rentals

You are my best Portfolio Manager: Rentals; Ever since I started working with Pro Admin. I have so much appreciation for your excellent work ethic so I thought you will be the best person to talk to if I wanted to buy an investment apartment in Pretoria.

Okobi Ekpo

29 Nov 2022

Sectional Title Schemes

I wish to express my sincere thanks and appreciation for the excellent service provided by one of your portfolio managers; In appreciation of your professional conduct, may I mention your attention to detail, and promptness in tending to requests and in dealing with submitting information to and from the Trustees and the Body Corporate of the Falcons Complex in Eastwood Street, Arcadia, Pretoria. As a long-standing owner, I can say I have not, in all these years, experienced anything like it.
We employed the services of several managing agents over the years, but your performance remains outstanding. It makes such a difference in a world where we often have to settle for the mediocre.
All the best to Pro Admin - and with employees like yours, you can only be successful.

 Cari

31 Oct 2022

Sectional Title Schemes

Thank you. Your professionalism in handling our portfolio is much appreciated.

 Simphiwe

28 Sep 2022

Sectional Title Schemes

Baie dankie vir jou positiewe professionele insette as Voorsitter tydens ons na my mening baaie suksevolle 40 min besigheidsvergading. Sterkte vir die pad vorentoe saam met ons gewaardeerde vier Trustees! Ons weet hierdie vergadings neem ook baaie voorbereiding (selfs na- ure) vir sukses. Baaie Ridgewood groete.

 Ridgewood

21 Sep 2022

Sectional Title Schemes

I know it is still early days, but I want to tell you and your team, that since we have appointed Pro Admin as our managing agent, our worlds and days have changed for the positive. You took Henlo Park on in a time of real disarray. And have shown only good intent. Thank you for everything so far and please let me know if there is anything I can do to strengthen our business relationship.

 Henlo Park

13 Sep 2022

Street Awareness Day

Congratulations on a very well organised day. The marketing communication was excellent and the folks were very kind, helpful and informative. We enjoyed taking a walk there with my brothers. We will return on the 23rd as they said. Keep it up,  you folks are doing a phenomenal job and we all appreciate it.

 Faerie Glen Nature Village

10 Sep 2022

Management Reports

Thank you for the Minutes. I was most impressed at the efficiency with which you managed the AGM.

 Trish

14 July 2022

Management Reports

I am just writing to thank you for the portal that you created so that we can login directly.

I am highly impressed and happy with the format created to display key information, using the MRI Portal software. It has made everything so clear. (I am probably too biased because numbers and their presentations have been my way of living.)

I am loving the dashboard that makes one absorb the information presented in graphs and in summaries (descriptive statistics) at a glance.

 Way to go Pro Admin, Keep it Up!

6 June 2022

Sectional Title Schemes

Thanks so much for your speedy, awesome service - as always, much appreciated.

 Glenda

6 Sep 2021

Sectional Title Schemes

Thank you so much for the very efficient and professional service. It is much appreciated.

 Jeanette

21 May 2021

Sectional Title Schemes

Thank you dear, you are a STAR. I tried solving this for more than a year without success.

 Tsakane

25 April 2021

Sectional Title Schemes

Morning Trustees,
Well done on an excellent AGM last night, pity that we could not end at 20h00 as I had hoped and indicated to the members.
Overall I think it was a direction-setting AGM different from other ones where owners usually bring up petty conflicting issues.
You did very well!

 Credo

1 Jan 2021

Sectional Title Schemes

Good day, Ahhh my goodness!!!🌟🌟🌟🌟🌟Five stars! If I had words for your competence, or a survey I could fill on your behalf so you can get a bonus or an email I could send to your boss about how delighted and overwhelmingly gracious Nassau is for the work you do I could do it all.... Thank you so much....! That is an understatement!
THANK YOU!!! YOU'RE JUST AWESOME!!!

 – The Nassau Body Corporate

27 Aug 2020

Sectional Title Schemes

“Ek wil net graag vir julle bedank vir jul hulp met my navraag. Sy het uit haar pad gegaan om my te help, alhoewel sy nie op die blok betrokke is nie. Dankie vir jou goeie diens.”

15 May 2020

Utilities

“Thank you for the comprehensive email that provided clarification. I'm very impressed with your work ethics; the speed of your response and the follow-up call earlier today are greatly appreciated. My experience with Pro Admin in recent times has been impressive mostly because of efficient staff like you.”

17 June 2020

Sectional Title Schemes

“Firstly the Nassau Body Corporate would like me to inform you of their appreciation and vote of confidence in the way you are doing your work in terms of debt collections.”

 – The Nassau Body Corporate

23 April 2020

Sectional Title Schemes

“Good day, The Nassau Body Corporate does not have words for this...It's truly beautiful, amazing and there's nothing like it... Please send a big thanks to the collections department. You and your team are doing a great job in Keeping Nassau Great!”

 – The Nassau Body Corporate

24 January 2020

Sectional Title Schemes

Ek wil net graag van die geleentheid gebruik om jul te komplimenteer rakende een van jul personeellede: Hul lewer uitstaande gehalte werk. Altyd vriendelik en stap waarlik die extra myl om iemand te probeer help. Dis mense soos sy wat sommer 'n dag ophelder.

 – Jeanette Malan

15 July 2019

Utilities

 I would like to compliment one of your employees: On the 30th of May I occupied my new home.
Only to find that nobody was willing to assist with the electricity because the lawyer told me that it was a pre-paid Electricity but later, I found out that is not the case. I called your offices. He assisted me in a very professional manner. The next day I received my prepaid box and everything was sorted. These day’s people like him are very scarce. So thank you for all the assistance.

 – Susan Mavimbela

18 June 2019

Sectional Title Schemes

“Thanks for assisting so quickly with this - our Security system is now optimum! Thanks for contributing to our proud record of two years break-in free; hope I don't jinx it!

I absolutely enjoy having a support team like the one we have. . .

Thought to acknowledge that!”

 – Credo

14 June 2019

Sectional Title Schemes

Van die Vineyard Village trustees en eienaars wil ons net vir julle baie dankie se vir die goeie diens wat ons van julle af kry. Ons waardeer dit opreg. 

 – Jacques Pienaar

23 May 2019

Utilities

Ek het dit ontvang - baie dankie vir jou moeite en uitstekende diens. Ek waardeer dit.

 – Ingrid

23 May 2019

Utilities

Thank you so much for your swift response. I appreciate all your efforts. You’re a star. You don’t just listen but take action and consider clients feelings.

 – Claudia Aishida

2 April 2019

Sectional Title Schemes

Sjoe baie dankie hierdie is nou lekker bederf! Het nogals my lêer gedagboek om volgende week weer te vra. Wil jy nie maar by al die Body Corporates gaan werk nie?

 – Lydia van Dyk

Weavind & Weavind Attorneys, Notaries and Conveyancers

28 March 2019

Sectional Title Schemes

Baie dankie daarvoor. Aan die einde van die pad wat ek met Pro Admin saamgeloop het is ek dankbaar dat daar altyd 'n vriendelike reaksie op verskeie versoeke was. Dra asseblief. my waardering aan ander personeellede oor.

 – John Boje

2 Aug 2019

Sectional Title Schemes

Good day, I am thankful and glad today to be working with you good people from Pro Admin. You are the best. We used to struggle a lot with our former agency. Your cooperation is highly appreciated. With thanks.

 – Lynah Msiza

5 Aug 2019

Utilities:

Thank you for excellent customer service. You have good manners and highly skilled in resolving queries timeously. I was stressed about not having electricity but you were the calm voice who assured me of a solution. I sincerely hope Pro Admin values you as an employee and please forward this to your manager. God bless you, keep up the great work.

 – Reshma

27 Aug 2019

 

Sectional Title Schemes

To the managing agent's new team assigned to Mont Serrat, a very big thank you in your support and in making sure things run smoothly behind the scenes. I know that things are not always easy, but you have managed to assit us quite comfortably in the various challenges we have had. We look forward to working with you again in the new financial year.

8 Nov 2019

 

Our Branches

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Centurion (Hq)

Central Office Park
257 Jean Avenue,
Centurion

Tel: 087 223 0000
Email: proadmin@proadmin.co.za

Annlin

7 Dorethea Street
Annlin
Pretoria North

Tel: 087 223 0000
Email: proadmin@proadmin.co.za

Sunnyside

492 Spuy Street
Sunnyside
Pretoria

Tel: 087 223 0000
Email: proadmin@proadmin.co.za