Electricity & Water Services

Being one of the Founding Members of the Electricity Resellers’ Association: We are well-equipped & experienced to manage all your prepaid electricity and water requirements

The Management of Water & Electricity

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Pro admin in one of the founding members of the electricity re-sellers association and is still actively involved in the industry. Vast experience in the Sectional title field made it clear that there is a huge need for the management of water and electricity services on behalf of individual owners, Bodies Corporate and Home Owners Associations.

Eliminate the Risks

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We take over the responsibility of settling the municipal account and the collection of revenue

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Eliminating the risk of overdue accounts

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We make use of only SABS approved metering equipment to ensure the best quality to our valued clients

Council Assistance

At Pro admin we know that your time is valuable. Taking time off from work to go stand in a queue at the council just to resolve an incorrect reading or requesting a statement is a thing of the past. Our dedicated staff will assist in resolving queries for you.

Where the account has been estimated, we will provide council with the correct readings and ensure the account is rectified. Should you not agree with the readings provided by the city council we can assist by installing a check meter to validate readings provided by the city council.

Hassle Free

On behalf of a Body Corporates or HOAs – Pro admin applies for the bulk account in its name and install sub-meters for each dwelling.

The sub-meters are also supplied by Pro admin. However, the option to purchase them is also available.

The owner of the dwelling will enter into an agreement with Pro admin and pay a deposit for the supply of electricity.

Meters are read monthly and accounts then sent to the occupant. The client can also provide us with their own reading.

Services

Accounts are payable on the 1st of the month.

Warning letters are issued on the 7th for any arrears accounts, should we not receive payment by the specified due date the supply will be terminated.

Warning fees and re-connection fees are charged as prescribed by the local municipality.

All individual meter readings are compared to the bulk meter reading and the difference is then billed to the Body Corporate/HOA. Monthly reports of arrears and charges are provided to the Trustees.

Conventional Water Meters

Pro admin will install individual water meters where possible for the Sectional Title or HOA. These meters are also read monthly and the difference between the bulk and the sub-meters are then charged to the Body Corporate/HOA.

We settle the municipal account and will investigate if there are any huge discrepancies. We are responsible for the maintenance of the metering devices for the duration of the contract.

A contract is signed between Pro admin and the occupant for the supply of water, a deposit and monthly administration fee payable.

The individual accounts are payable before the 1st of the month. Warning letters are issued for arrears accounts and fees charged according to municipal bylaws. Failure to pay by the specified date will result in the water being restricted.

Pre-paid  Electricity Meters

Though some people believe that pre-paid electricity is more expensive – this is only a myth. You are still charged at the same rates prescribed by your local municipality. This service is also available for the individual owner.

We make use of the best software available to assist our clients and this provides our clients with the convenience to purchase anywhere any time, even from the convenience of your home. Utilising pre-paid electricity allows the customer to save electricity, because you are acutely aware of your consumption.

There are no surprise bills at the end of a month. The meters are purchased and not provided as the normal conventional meter.

Pre-Paid Water Meters

Though this product is new, we are sure that this can assist with the water crises we are experiencing.

Making people aware of their usage is this first step in reducing the consumption.

The pre-paid water meter vouchers are also generated from the same software used for the prepaid electricity meters.

Convenience is key and this will allow our clients to purchase water and electricity vouchers simultaneously.

Need Assistance or More Information?

Please complete the form below and submit. We will make contact with you shortly.

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Water & Electricity Contact Form

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Our Branches

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Centurion (Hq)

Central Office Park
257 Jean Avenue, Centurion

Tel: 087 223 0000
Fax: 012 344 3741

Northcliff

Suite 301B Misa Park
15 Catherine Ave, Northcliff

Tel: 087 223 0000
Fax: 012 344 3741

Sunnyside

492 Spuy Street
Sunnyside
Pretoria

Tel: 087 223 0000
Fax: 012 344 3741

Annlin

7 Dorethea Street
Annlin
Pretoria North

Tel: 087 223 0000
Fax: 012 344 3741

Centurion (Head Office)

Central Office Park
257 Jean Avenue, Centurion

Northcliff

Northcliff
Suite 301B Misa Park
15 Catherine Ave
Northcliff
Johannesburg

Sunnyside

Sunnyside
492 Spuystreet
Sunnyside
Pretoria

Annlin

Annlin
7 Dorethea Street
Annlin
Pretoria North

Compliments & Accolades
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Utilities

 I would like to compliment one of your employees: His name is Piet Ndlovu. On the 30th of May I occupied my new home.
Only to find that nobody was willing to assist with the electricity because the lawyer told me that it was a pre-paid Electricity but later, I found out that is not the case. I called your offices. Piet Ndlovu assisted me in a very professional manner. The next day I received my prepaid box and everything was sorted. These day’s people like him are very scarce. So thank you for all the assistance.  

 – Susan Mavimbela

18 June 2019

Residential Communities

“Thanks for assisting so quickly with this - our Security system is now optimum! Thanks for contributing to our proud record of two years break-in free; hope I don't jinx it!

I absolutely enjoy having a support team like the one we have. . .

Thought to acknowledge that!”

 – Credo

14 June 2019

Residential Communities

Sonja, Trisha Van die Vineyard Village trustees en eienaars wil ons net vir julle baie dankie se vir die goeie diens wat ons van julle af kry. Ons waardeer dit opreg. Sonja ek wou nog vir jou en Trisha dankie se aan die einde van die vergadering.

 – Jacques Pienaar

23 May 2019

Utilities

More Brenda, Ek het dit ontvang baie dankie vir jou moeite en uitstekende diens. Ek waardeer dit.

 – Ingrid

23 May 2019

Utilities

Thank you so much for your swift response Suzette, I appreciate all your efforts. You’re a star. You don’t just listen but take action and consider clients feelings.

 – Claudia Aishida

2 April 2019

Residential Communities

Sjoe baie dankie hierdie is nou lekker bederf!!! Het nogals my lêer gedagboek om volgende week weer te vra. Wil jy nie maar by al die Body Corporates gaan werk nie?

 – Lydia van Dyk

Weavind & Weavind Attorneys, Notaries and Conveyancers

28 March 2019