Calculate Averages

Other factors that influence your insurance  • Example of how Average is Calculated

 

 

Example of How

Average is Calculated

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The unit is insured for R900,000.00.
However, the unit’s correct replacement cost is R1,400 000.00.
There is a fire and the cost of damages and removal of debris is R650,000.00.

For Example

Theft of gate motors
Intercom systems
Air-conditioning units
Security surveillance camera equipment
Electric fencing
Energizers
Satellite dishes and aerials
Solar panels and heating equipment
Fire extinguishers and equipment, etc.

In This Case

The settlement calculation will be as follows with the application of the Average clause: If the average clause is applied by the insurer, the total the insurer will settle for a loss of R650,000.00 will be R417,857.14.

Crucially Important

From the calculation, one can see why it is crucially important that the complex together with its common property is insured for the correct replacement value. Some insurers are providing limited cover for external fixtures and fittings.

All Risk Cover

However, ALL Risk cover should be considered for any fixture or fitting located in the open that may potentially be subject to theft, attempted theft, malicious damage or vandalism.

Other Factors

That Affect Insurance

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Improvements

Insured values must be adjusted when additional items are added or improvements are made to the property or common property. For example wooden flooring. carpets, pools, Jacuzzis, refurbishing of kitchens or bathrooms, the addition of entertainment area, etc.

Subsidence Cover

Generally, most policies give limited subsidence cover. However, this cover is excluded where there are active soils such as clay, dolomite and similar soil types that contract and expand due to the moisture content or water content of the soil. This means that there will be no cover for Subsidence and Landslip in these areas.

Your Responsibility 

The Body Corporate’s insurance does not cover contractors or loss or damage caused by them on site. It is strongly recommended that the Body Corporate only allow contractors with the correct Liability Cover to work at the property. It is further suggested that compliance in terms of OHS Act be taken seriously.

Fire Equipment

Fire fighting equipment or prevention equipment must be maintained in working order and serviced annually as required. One must monitor regulations and the changes to these regulations where additional equipment requirements have been added to the regulation

Risk Alterations

Owners and Trustees have a responsibility to advise the insurer of any increased risk that would affect the underwriting or premium rate or cover itself. For example, Businesses being run from the unit, storing flammable or explosive materials on-site, section extension or renovations, etc.

Maintenance

The buildings should be properly maintained at all times to reduce the risk of failing roofs, waterproofing, collapse of walling, the prevention loss or injury, etc.

Structures

All structures must adhere to building regulations and standards, retaining walls are specifically excluded from cover.

Disclaimers

Proper signage and appropriate disclaimer boards should be prominently displayed at entrances and particularly around swimming pools, visitors parking, stairs, etc.

Compliments & Accolades
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Utilities

“Dear Piet, Thank you for the comprehensive email that provided clarification. I'm very impressed with your work ethics; the speed of your response and the follow-up call earlier today are greatly appreciated. My experience with Pro admin in recent times has been impressive mostly because of efficient staff like you and Magda.”

17 June 2020

Sectional Title Schemes

“Ek wil net graag vir Chantelle de Jager bedank vir haar hulp met my navraag. Sy het uit haar pad gegaan om my te help, alhoewel sy nie op die blok betrokke is nie. Dankie vir jou goeie diens.”

15 May 2020

Sectional Title Schemes

“Good day Cornel, Firstly the Nassau Body Corporate would like me to inform you of their appreciation and vote of confidence in the way you are doing your work in terms of debt collections.”

 – The Nassau Body Corporate

23 April 2020

Sectional Title Schemes

“Good day Denri, The Nassau Body Corporate does not have words for this...It's truly beautiful, amazing and there's nothing like it... Please send a big thanks to the collections department, EY Stuart, your team and yourself.... You're doing a great job in Keeping Nassau Great!”

 – The Nassau Body Corporate

24 January 2020

Sectional Title Schemes

Ek wil net graag van die geleentheid gebruik om jul te komplimenteer rakende een van jul personeellede: Melissa du Plessis. Melissa lewer uitstaande gehalte werk. Sy's altyd vriendelik en stap waarlik die extra myl om iemand te probeer help. Dis mense soos sy wat sommer 'n dag ophelder.

 – Jeanette Malan

15 July 2019

Utilities

 I would like to compliment one of your employees: His name is Piet Ndlovu. On the 30th of May I occupied my new home.
Only to find that nobody was willing to assist with the electricity because the lawyer told me that it was a pre-paid Electricity but later, I found out that is not the case. I called your offices. Piet Ndlovu assisted me in a very professional manner. The next day I received my prepaid box and everything was sorted. These day’s people like him are very scarce. So thank you for all the assistance.  

 – Susan Mavimbela

18 June 2019

Sectional Title Schemes

“Thanks for assisting so quickly with this - our Security system is now optimum! Thanks for contributing to our proud record of two years break-in free; hope I don't jinx it!

I absolutely enjoy having a support team like the one we have. . .

Thought to acknowledge that!”

 – Credo

14 June 2019

Sectional Title Schemes

Sonja, Trisha Van die Vineyard Village trustees en eienaars wil ons net vir julle baie dankie se vir die goeie diens wat ons van julle af kry. Ons waardeer dit opreg. Sonja ek wou nog vir jou en Trisha dankie se aan die einde van die vergadering.

 – Jacques Pienaar

23 May 2019

Utilities

More Brenda, Ek het dit ontvang baie dankie vir jou moeite en uitstekende diens. Ek waardeer dit.

 – Ingrid

23 May 2019

Utilities

Thank you so much for your swift response Suzette, I appreciate all your efforts. You’re a star. You don’t just listen but take action and consider clients feelings.

 – Claudia Aishida

2 April 2019

Sectional Title Schemes

Sjoe baie dankie hierdie is nou lekker bederf!!! Het nogals my lêer gedagboek om volgende week weer te vra. Wil jy nie maar by al die Body Corporates gaan werk nie?

 – Lydia van Dyk

Weavind & Weavind Attorneys, Notaries and Conveyancers

28 March 2019

Sectional Title Schemes

Baie dankie daarvoor. Aan die einde van die pad wat ek met Pro admin saamgeloop het is ek dankbaar dat daar altyd 'n vriendelike reaksie op verskeie versoeke was. Dra asseblief. my waardering aan ander personeellede oor.

 – John Boje

2 Aug 2019

Sectional Title Schemes

Good day, I am thankful and glad today to be working with you good people from Pro Admin. You are the best. We used to struggle a lot with our former agency. Your cooperation is highly appreciated. With thanks.

 – Lynah Msiza

5 Aug 2019

Utilities:

Good morning Thinyane, Thank you for excellent customer service. You have good manners and highly skilled in resolving queries timeously. I was stressed about not having electricity but you were the calm voice who assured me of a solution. I sincerely hope Pro Admin values you as an employee and please forward this to your manager. God bless you, keep up the great work.

 – Reshma

27 Aug 2019

 

Sectional Title Schemes

To the managing agent's new team assigned to Mont Serrat, Talisha Oosthuizen and Annalize Groenewald, a very big thank you in your support and in making sure things run smoothly behind the scenes. I know that things are not always easy, but you have managed to assit us quite comfortably in the various challenges we have had. We look forward to working with you again in the new financial year.

8 Nov 2019

 

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Central Office Park
257 Jean Avenue, Centurion

Northcliff

Northcliff
Suite 301B Misa Park
15 Catherine Ave
Northcliff
Johannesburg

Sunnyside

Sunnyside
492 Spuystreet
Sunnyside
Pretoria

Annlin

Annlin
7 Dorethea Street
Annlin
Pretoria North

Our Branches

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Centurion (Hq)

Central Office Park
257 Jean Avenue,
Centurion

Tel: 087 223 0000
Fax: 012 344 3741

Northcliff

Suite 301B Misa Park
15 Catherine Ave,
Northcliff

Tel: 087 223 0000
Fax: 012 344 3741

Sunnyside

492 Spuy Street
Sunnyside
Pretoria

Tel: 087 223 0000
Fax: 012 344 3741

Annlin

7 Dorethea Street
Annlin
Pretoria North

Tel: 087 223 0000
Fax: 012 344 3741